Debt Collection Compliance
Pacific Collection Group is a member of the California Association of Collectors and ACA International. We adhere to strict ethical standards. If your account was assigned or purchased from a Collection Agency it's important to know you have rights. You also may be able to settle your account, set up a payment arrangement, or work with the agency to resolve the account.
Where to start? See our Blog, Q&A below, and some key protections you have when you are communicating with collectors. We've provided a searchable copy of the "Fair Debt Collection Practices Act" below as well as some other protections you may have.
Please note that the format of the text differs in minor ways from the U.S. Code and West’s U.S. Code Annotated. For example, this version uses FDCPA section numbers in the headings. In addition, the relevant U.S. Code citation is included with each section heading. Although the staff has made every effort to transcribe the statutory material accurately, this compendium is intended as a convenience for the public and not a substitute for the text in the U.S. Code.
This list does not contain a full list of your rights but many are included.